The platform
Everything you need, under one roof.
More than 800 features in one platform — comprehensive daily control of reservations, housekeeping, restaurants, procurement and billing, powered by AI-driven innovation.
01
Core Operations
Front Desk
Welcome every guest with confidence
- Individual & group bookings handled with ease
- Flexible, fast check-in & check-out
- Smart room assignment by guest preference
POS
Multiple services, one invoice
- Full POS integration for all in-house services
- Linked directly to each guest's stay
- Track sales by guest or department
Channel Manager
More control, more bookings
- Instant centralized updates across OTAs
- Eliminate overbooking & sync issues
- Improve visibility & ranking on platforms
Direct Booking Engine
More profit with each booking
- Real-time room & rate availability
- Exclusive promo codes & offers
- Upsell add-ons & packages with ease
Back Office
Inventory & purchasing, in control
- Live inventory tracking by department
- Create & approve purchase orders internally
- Auto alerts for low stock or overspending
General Accounting
Full financial control, built in
- Process payments online or at POS
- Reports in Hijri & Gregorian calendars
- Journals, receivables & payables tracking
02
Revenue Generation
Revenue Management
Data you can depend on
- Monitor market trends & competitor pricing
- Forecast occupancy with live & historic data
- Dynamic pricing by room type, LOS or season
Kwentra Pay
Flexible, seamless payments
- Direct integration with POS systems
- Eliminate manual entry errors
- Save card details for faster bookings
Upselling
Smarter extras, more profit
- Room upgrades at booking or during the stay
- Customize food & room requests
- Suggest spa sessions & dining experiences
Guest Loyalty
Repeat revenue, stronger bonds
- Reward points redeemable for services
- Guest profiles with personalized preferences
- Integrated directly with your CRM
AI-Backed Booking Assistant
Instant chat, instant bookings
- Responds in the guest's preferred language
- Shows availability & books on the spot
- Works on your website & social channels
03
Guest Experience
Guest App
Everything in one place
- Check-in, check-out & digital room keys
- Room service & housekeeping requests
- Control lighting & temperature, chat with staff
Online Check-In
Arrive ready, skip the queue
- Fast, secure digital check-in
- Safe online payments
- Offer upgrades & add-ons at check-in
Digital / Mobile Key
Straight to the room
- Safe, secure mobile access
- No waiting at reception
- Works with leading lock systems
Guest Reviews
Feedback in real time
- Live service ratings
- Track satisfaction throughout the stay
- Address issues before they become complaints
04
Smart Operations
Guest Service Manager
Every request, tracked & handled
- Track lost & found accurately
- Direct communication channels with guests
- Resolve escalations & complaints quickly
Maintenance
On time, no surprises
- Dashboards for managers & technicians
- Log meter readings & pool water quality
- Detailed reports & schedules
Housekeeping
Faster turnover, happier guests
- Manage urgent cleanings & special requests
- Track minibar inventory
- Real-time room status updates
Restaurants
Organized tables, higher revenue
- Real-time coordination between reception & guests
- Online table reservations via your website
- Centralized restaurant booking management
Multi-property
Manage everything, anywhere.
One platform for your entire portfolio — from a single property to a growing chain across multiple countries.
Unified loginOne username for all hotels — no switching needed
Central reservationsView availability & move bookings across properties
Central back officeCombine financials, procurement & stock centrally
Consolidated reportingHijri & Gregorian reports with cross-property KPIs
Book your free demo and see Kwentra in action.
One seamless system for reservations, revenue and guest experience — built for the real operational dynamics of your hotel.